Contact Freedom Physiotherapy and Wellness Centre
Please contact us if you wish to book an appointment. We look forward to welcoming you to the clinic.
- Little Grove Clinic, La Rue Du Haut, St.Lawrence, Jersey, JE3 1JZ
- +44 1534 888180
- info@freedomphysiowellness.je
Opening Times
Message Us
Ryan O'Shea2024-04-22My go to Physio over many years. I have been seen by; Laura, Jolien & Jack all great at their work. Seen them for sport massages, dry needling and most recently a problem with my foot/ankle and Jolien has located the problem and gave me a plan to bring it under control.
Charmaine Arthurs2024-04-19Freedom Physiotherapy have got me running again after a severe ankle break which required surgery and have diagnosed a poor rotator cuff which they have treated using rehab. I would highly recommend them
Emma Simon2024-04-17I have seen several members of staff, and every one has been professional, friendly and extremely helpful. The up to date Physio equipment meant no changing to get in and out of a pool with 100% the same benefits! This is my second reason to visit for Physio sessions and am following on with one-one strength straining. Would recommend 100% without a doubt!
Anita Lovell2024-03-28Laura and her team at Freedom have given me more than exercises to help rebuild my muscles - they have rebuilt my confidence in my own recovery.
Troy Gleeson2024-03-28Can’t thank Jo & the team more, led me through a comprehensive rehab & back to full function
Jo2024-03-11Laura is now firmly in my repertoire of the best medical professionals on the island
Ethel Southern2024-02-13Being treated by a person who is totally professional, who has a sporting background and also a great sense of humour is exceptional. Highly recommend.
mick obrien2023-11-14This an excellent practice lead by Laura Cattell and her colleagues there friendly approach and concern for your recovery is exemplary
sonny Teeling2023-11-09Jack and the team worked wonders on my hamstring and ankle issues. The team's expertise and personalised care made a massive difference in my recovery. Not only are they highly skilled, but they're also friendly and welcoming. Highly recommend!
Heather Bugbird2023-10-23Jack is a miracle worker! I went to see him with sciatica pain. The exercises Jack gave me hit the exact spot ever time. It took time and work but I really can’t believe the difference. There were times I honestly couldn’t weight bear on my leg and now I’m back to cycling and swimming. Thank you Jack.
Settling payments
Freedom Physiotherapy and Wellness Centre is open to all patients whether you are self funding or those who have private medical insurance.
Any patients who are self funding we kindly ask you to settle your bill at the time of your appointment. Any fees not settled at the time of your appointment will incur a fee.
Short Notice Cancellation or Missed Appointment Policy
Our goal is to provide a high quality and effective service in a timely manner. You will be aware that we are a busy clinic with appointments being in high demand. We politely request your give us at least 24 hours notice for appointment re-scheduling so it will allow another client to have treatment sooner. For those wishing to cancel an appointment on a Monday, notification must be given on the previous Friday.
If you do not attend or cancel a pre-booked appointment with less than 24 hours’ notice, we reserve the right to charge you directly a fee of £40. If you are insured, this fee cannot be charged to your insurance company.
Freedom Physiotherapy and Wellness Centre understands that things crop up in people’s lives that are unexpected. While we are truly sympathetic, we as a team, cannot absorb the financial responsibility of last-minute cancellations or missed appointments.
In fairness to all clients, this policy is in effect regardless of the reason for the cancellation
Private Insurance Policy Holders
Freedom Physiotherapy and Wellness Centre has existing contractual agreements with all the major insurance providers.
In order for you to receive treatment with a member of our physiotherapy team we kindly ask you to ensure you have your Provider Membership Number and Individualised Authorisation code when calling the clinic to make your first appointment. Without this information you may be eligible for costs if this information is not obtained prior to your first appointment.
In the majority of cases, or unless you advise us not to, we will send your treatment bills directly to your insurance provider. Therefore it is vitally important you are able to provide us with the above information. It is your responsibility to contact your insurance provider to gain authorisation for the treatment you intend to receive. If you are unable to provide us with this information, we will ask you to settle the bill in clinic and we can then provide you with a receipt so you can then claim this back from the Insurance Provider yourselves.
In the event your private medical insurance prevents you from having your treatment covered, the self funding rate will then be applied.
Any shortfalls or excesses in your policy are your responsibility and Freedom Physiotherapy and Wellness Centre will not be responsible for any charges imposed on you by your insurance company for failure to attend or missed appointments.
If you require our individual authorisation codes, please contact the clinic and we will happily provide you with these details.
